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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My fiancĂ© and I are locals and I work on the strip as many locals do. My mom who is 60 came in town to visit so we thought Top golf would be fun for all of us. We went on a Tuesday around 4pm and stayed for one hour. We were greeted quickly and shown to our bay within about 3minutes. From there we had a host explain the system and all the cool features our bay had. It was a bit chilly outside but there were heaters which made it comfortable. We ordered waters until we could decide what we wanted to munch on they have a great selection of treats. We each took our turns and had a great time playing but I will say we are golf challenged lol I ordered tater tots and some hot tea which arrived promptly. When our time was up the waitress asked if we would like to extend our time and we opted out due to other plans we had made. A few hours passed and I realized I forgot my purse which I thought just had my ID and a few other things. We are home when I start rubbing my hands together and find that my engagement ring isnt on my finger. I remembered that after my first few swings i took off my rings and put them in my purse because they were pinching my skin when i would swing the club. When I remembered that happened I called Top golf immediately and spoke to a few different individuals all of them said that nothing was turned in to lost and found. When we went inside to speak with guest services they directed me to a manager and then we went to look at the bay we were at and nothing. Then she introduced me to the head of security Zach and he explained that he would check surveillance and get back to us. I felt hopeless because in all honesty theres not a lot of time to go looking through surveillance for some ladies purse. We waited in the parking lot and Zach got back to us within 15-20minutes. I appreciate the staff not only for there customer service the first time we went in to play but also when i retuned full of anxiety and nerves they were all so helpful and did everything they could to help me retrieve my belongings and especially my new engagement ring. There are not a lot of businesses on the strip in Vegas that would take the time to do what they did.
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