The concept is great. The food is good to fair, depending on the dish. The service was quite poor. There were several instances we were provided the wrong order, which could have proved to be dangerous had we not caught it, due to serious food allergies. When pointed out that we were given the wrong order, we were told it was our fault and charged anyhow, even though the order slip was found and indicated the mistake was theirs. Seeing a pattern of getting orders wrong, we attempted to reconfirm our next order numerous times...just to ultimately get another wrong order. We made the best of it. Overall, cool concept, tasty food, but with poor customer service and some operational flaws. The price was very reasonable though.