Where shall we begin. I'm all for veteran owned or military friendly businesses. My wife found this place and wanted to give business to them for the above reasons and it saddens me to think I'm not going to be coming back here anytime soon.
First all over their website and store it says discounted oil change for x price. Then we're told you get a car wash with every oil change no matter what. Hey man, great deal. Boy, that's about where it went south quickly. When we went to check out the cashier or counter person didn't seem to know what was going on. We asked, "hey can we get the discount you're advertising?" "What discount?" Seriously?! I don't know, the one literally being advertised everywhere. "Oh, let me get my manager." Then we were told we couldn't receive it bc we got the car wash. Well Copernicus the dude said we get the car wash for free. And I mean anybody every time when they get an oil change. They did a good job on the oil change and car wash I'll give em that. It took some time but that's okay.
Maybe a tip for the staff there. Customer service is huge. Anf I'm not saying the customer is always right bc they're not but had y'all been a bit more friendlier and personable maybe I would tell everyone to check y'all out and you'd keep my business. I hope thing get turned around here and everybody gets on the same page and there's some consistency. I'd be willing to try it out if that happened.