The goods them self are great, but the customer service isn't. The employees where flirting and playing grab ass while there was a line almost out the door My mil ordered 2 bagel packs and when I went to pick them up, they didn't have her order. Well the order was there, but under Rita not Laura. I asked for them to double check that everything was there and they did, but when I got home my mil noticed that they didn't put the cream cheese in. Back to Panera I went. I just skipped the line and went to the girl that rang me up (She was making coffee at the time).
I think next time I'll have my mil tell me what she ordered so I can double check it myself.