Got my haircut here and it was an awful experience. I usually got to another ulta location, however I was in the area and decided to try this one out.
The girl who cut my hair was very young (probably in her 20s) and treated me like an idiot. Granted, I am a teenager but this girl couldn't have been that much older than me. She constantly made comments about how damaged my hair was and how my hair care routine was all wrong. I understand as a stylist she knows more about hair than I do, but come on you don't have to be rude about it.
I asked her to give me a little bit of layers to take some weight off my thick hair but not to make the layers too short. She made such short layers in the back its embarrassing. My hair is so uneven i've spent the last month keeping it up because its blatantly uneven. My left side is longer than my right, the front and back are short while the middle (chunk of hair beside my ears) are long. It looks awful and I do not trust this ulta to ever do my hair again.