I heard of this place from my mom as her friend recommended this place. I showed up as a walk in on a Tuesday afternoon (2:45pm) and although I had to wait 20 minutes, that was ok because I was a walk in. You can't expect to be served immediately if you are a walk in. The lady was super nice and understood a bit of English so it was easy to converse. She was super quick and did an amazing job. I got the shellac mani done and it came out to $36.75 after taxes. Add a tip and it was still affordable. Regular Manis start at $25. People who bitches about how their nails lasted only a few days...what do you expect? Its a cheap price so you are NOT going to get 5 star luxury treatment. If you want a manicure that lasts for more than 2 weeks, fork out the extra $10 and get a shellac mani OR go to an EXPENSIVE place and get it done properly. When I only pay $35, i dont expect a lot nor would I bitch about it here. Its like going to a McDonald's, paying for cheap fast food but you want service from The Keg. I personally think they did a great job for me and the place is clean. The lady cleaned all the foot baths while I was there. I would come here again. Everyones experience is based on their own personal expectations.