I've been going here for a quite a while and quite frankly, I'm over having the owner and her sidekicks superiority complex. I think they're unfriendly and rude. I cannot stand the fact that they do not speak to their customers. I don't need a huge conversation, but it would be nice if they acknowledged you when you asked a question. The nicest person in the place is the gentelman who works there.
I can generally get past the attitudes rather effectively, but the thing that put me over the edge is my new gel manicure that was supposed to last two weeks, peeling off in 2 days and the feeling of absolute dread having to walk back in there to have them done again.
Screw it, I shouldn't have to feel that way... a new salon opened up across the street which looks nicer, newer, and cleaner!