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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-06-28 00:00:00 (xsd:dateTime)
itemReviewed	Keith Heating & Cooling
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	The girl that answers the phone is phenomenal, I believe Kourtney is her name. She made me smile, Kourtney was very polite and explained the service plan (monthly deduction) it sounded good. However, I made one mistake and told her what I had been told by someone who had previous looked at my A/C what possibly could be the problem. When the tech came out he had already been forewarned of the possible problem. I watched him he did not remove any piece or parts in my A/C. He told me to click on the thermostat, he ran down the basement looked at my furnace, ran back out side flipped the panel box on the outside of the house and told me my A/C needed at motor. He was not at my house 30 minutes. It took him longer to right up the sales pitch of the service plan than to thoroughly look at my A/C. I was charged a service fee of 129.00 I called Keith's Heating and Cooling to let them know that I felt that I had been ripped off. Whomever answered the phone this time (A man) was so busy trying to explain to me that I was not ripped off HE FAILED TO LISTEN. I felt I had been ripped off because the tech never removed any pieces or parts to try to look for the problem with my A/C. Since he had been already told that is what he went by never INSPECTING THE A/C HIMSELF. What I want consumers and customers to know. NEVER TELL THE COMPANY OR THE TECH WHAT YOU MAY KNOW ABOUT YOUR PROBLEM WITH WHAT NEEDS REPAIRED. LET THE TECH DO HIS JOB AND LOOK OR INSPECT THE PRODUCT SO THEY CAN FIND THE PROBLEM THEMSELVES. IF YOU TELL THEM OR GIVE THEM ANY CLUE WHAT YOU MAY THINK IS THE PROBLEM YOU HAVE JUST GAVE THEM FREE MONEY. I HAVE LEARNED A $129.00 LESSON BY KEITH'S HEATING AND COOLING WHO'S TECH DID NOTHING! ~MEchelle C
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mechelle

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