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About: http://data.yelp.com/Review/id/PXBLs5ns0ALM5FhcO8twfA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-02-14 00:00:00 (xsd:dateTime)
itemReviewed	Joe's Crab Shack
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	To be entirely honest the experience did not look too promising at the beginning. We ordered drinks from the bar. Mine was decent enough BUT my husband's was terrible. Our waitress was fantastic and immediately took it back, saying it would be taken off our bill. But then the bartender comes over to our table with a sour attitude, basically interrogating my husband about why he did not like the Margarita and asking if he's ever even had one. First off, excuse me? & secondly he stated he made it with a "knock off" Grande Marnier, who uses Grande Marnier in a Strawberry Margarita? We did not appreciate his attitude at all. And he is the sole reason for a missing star. Our food came out and it didn't look like what order at all. I ordered the Samuel Adams Steam Pot and my Husband ordered the Classic with Garlic. We asked for both to have shrimps substituted for the Sausage. BOTH came with Sausage. Mine was missing both the Clams and the Shrimp. We kinda just rolled with it, at this point we felt like we made a mistake coming at all. Our waitress seemed flustered by the kitchens mistake and went back to order the missing items for us. But then, about 5-10minuteslater another waiter was wondering around, looking extremely confused. I laughed and looked at my husband saying, "wanna bet those pots are our real ones?" He came over to our table and I asked what types they were and as I thought they were our actual pots. It was a bit comical at this point. Now the manager came over, we did not call or ask for him. He was very nice and simply said "keep it all, the extra Steam Pots, the extra orders, everything. It's on the house for our mistakes." We were so shocked but it was handled in such an amazing way. We did not expect that at all. All the staff, minus the horrible bartender, had such amazing service and attitudes! It turned our night from, "wtf did we do coming here?" to "wow, this is great customer service" We would definitely return! Also, our waitress, Hannah, was superb! She handled all the bumps like the pro and it was only her 2nd night as a waitress! She is most definitely a keeper Joe's Crab Shack!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Katherine

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