So the food is on par with every other burrito place, that is not the issue.
The people here are just bad. The service is consistently slow, the people are not friendly and they dine in section is not very clean.
I honestly have no idea why they even bother with delivery. They have a $15 minimum, which is way too high and then they estimate an hour delivery and you should feel lucky if it gets there in under 2 hours. I am about 3 miles away and it still takes a really long time to get your order. The worst part about that is if you call and complain, they make the driver pay you out of his tips which I 100% do not agree with.
Read the reviews, we aren't all lying. The service is really THAT bad.