Tonight my gf order the 6 ounce steak medium well.. when it came (after a really long wait) it was over cooked and dry! Our server was nice enough and apologized. It was sent back. I was completely done with our appetizer and my meal before her new steak came back out! How did it take that long?!? If anything it should've been rushed through.. this time the steak was even DRIER then the first time and it looked as if it had been sitting there for a long time. Again we sent it back and time we asked to see the manager. He came over and apologized and offered to cook the steak himself. We agreed because my gf was hungry! Do you know it took EVEN longer to get the second steak then the first one?!? The one the MANAGER was supposed to be making himself? We were comped the steak meal but it still was absolutely insane. This is exactly why I usually don't go to chain restaurants. Our server was nice but this was awful!