Our first time visiting Nathalie's, and Henry didn't want to leave when it was time to head home. Upon walking in, I was delighted. The place felt warm and cozy, and there were little pups running around playing. I was able to get an appt in on very short notice, which made me happy because Henry needed a grooming badly. I told them what I wanted for him, and they listened and did it well.
What sold me on this now being Henry's new spa, was the way they treated us after finding out he had a small knick from his haircut. They advised me to bring him in, they looked at the cut, cleaned him up and he was as good as new. They were very accommodating and compassionate. I received a follow up call the next day to make sure my little guy was alright.
I will def be back to Nathalie's! Thanks =)