It is literally in a warehouse so don't expect a high end store or a regular store. It was very warm as well because there is no A/C- it is all fans, however, if you want to save some serious money, this is the place to go and they have tons of carpet. We shopped 4 carpet stores (low, med, and high end) and this place was $1100.00 LESS expensive for the same brand, color, and carpet grade. Final bill was 4900.00 and the next closest was $6000.00. This included removal of current carpet and padding (no furniture moving involved) and install of quality padding and carpet. Bob was extremely helpful and generous with samples. He even came on a Saturday to take the exact measurements. One store would not even give a sample until a contract was signed to buy and install! How can you buy carpet like that? Want a bang for your buck? This is the best place for carpet but just ignore the interior. You don't want to pay for the look of the store.