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| - Probably one of the most interesting Bbq spot in Toronto, I always look forward to a dinner at Stack. And so there we went, my wife and I last Saturday.
Oh, the humanity.
Ordered drinks at the bar while we waited. About 40 minutes in all, which was weird given all the empty set tables we could see. We were finally shown a table on the second floor, in the middle of a crowded area, but asked instead if we could sit at another table that was less cramped and, yes, was all set and empty... M wife ordered the Pulled Pork sandwich, I opted for the Texas Brisket.
More waiting. And waiting. Finally someone who was not our server brought our plates. I asked for another beer, which seem to annoy him considerably. That was strange, as they are normally eager to replenish them.
Took a bite and realized it was barely warm. Now normally when I return my meal to the kitchen I never, ever accept a replacement meal (anyone who like me has ever worked in a kitchen knows why one would stick to that policy, just in case). Made an exception for the first time in years, and that was an error.
More waiting. Our server finally returned with what looked like the same plate, as evidenced by the brisket still showing the bite I had taken earlier. Looked like they had shoved my meal in the nuke for a few seconds, and then left it on the shelve waiting for someone to bring it to our table. Not only was the brisket still tepid, but now the fries were overly crisped and oozing oil.
Enquired about my beer. "Oh, did you want another beer?" Then server asked me if the food was better. She simply turned around and left when told it was not.
Resolved myself to drink the water instead, since there was no beer coming. Water was warm, almost hot! Beer actually never came. Server showed up just as I was finishing the brisket, to inform me that the keg was empty. "Would you like something else?" "Yes, the check, please."
Server seemed really excited to inform me that a 25% rebate had been applied to my meal. Wow! Too bad she also tried to charge me for that elusive beer.
Bad service, empty tables while they make you wait, no ice in the water, phantom drinks on your check, and no comp for bad food. Staff cuts, maybe?
What a shame. I really used to love Stack.
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