I've been by a few times over the past few years and have yet to really be impressed. Recently revisited when I heard that ownership had changed, and was pleasantly surprised to see a line out the door at 10AM.
But the food was again less than stellar. Opted for a couple baked treats and a specialty dish. Kouign aman and cannele did not seem all that fresh, and the puff pastry-chicken dish was pretty but completely unseasoned. A sprinkle of salt made a huge improvement, and I'm not one who typically salts my food in the first place. Food was average, wouldn't be my first pick in the area.
Service was okay. They were quite busy, but the staff behind the counter helping with pastries didn't seem familiar with what was out, and were corrected several times to grab the right items by people around me in line. Process could be expedited if staff had clear roles and adequate knowledge of the menu/stock.