Little mom and pop shop. It certainly doesn't have the relaxing ambiance of some of the more expensive spas. I bought a Groupon for a massage and made an appointment quite easily. I had to change the date and it wasn't a problem. It was a pretty standard massage. I felt relaxed, but it certainly wasn't the best massage I had received, but also not the worst. It's a bit out of the way for me personally, so I probably wouldn't go back. That being said, if I lived closer, I'd probably come for a cheap massage.