Matt did a excellent job cleaning our tile that hasn't been deep cleaned in three years. He made our grout look brand new. He made sure to check that all the dirt was out of the grout and any dark spots were just water still drying. It was fast and extremely thorough. We had to pay extra for a deeper clean because the grout was so bad but it was totally worth the extra cost. The only thing I would say is that the scheduling made it seem I had an appointment at 9 am but really it was a three hour window, which is totally normal for these type of services but when I scheduled the appointment it didn't seem as there would be a window of arrival. Not a big deal but just a heads up. I would still hire them without question!