So this is where I normally go to get my photos printed because there is always a great deal and tons of coupon codes that are available....however my last couple of experiences have been negative...the 1st incident was when I ordered 1h photos and no one bothered to tell me their printer was down so i drove all the way there for nothing, no courtesy call or anything #epicfail smh...then the other day I ordered my kids Soccer team photos and on top of them not being ready in a timely fashion, I get there and my order has not even been worked on and to add insult to injury they ran out of printer paper and the person in charge of photo that evening had no clue how to load a New roll of paper into the printer!? I was furious, I waited about 45 minutes for them to get it together and when it finally was printed out he shoves the photos quickly into the envelope without allowing me to review them...but I'm smarter than That, I opened the envelope and low and behold a few of the photos came out damaged in some way can u say Epic Fail?...i swear the only reason why I give this place 4 stars because the weekend manager Michael was a true gem!...he was kind, curtious, apologetic and extremely accommodating! I was given the photos free of charge and he reprinted the damaged photos himself...Micheal you are a true gem! Thank you for handling this situation like a true professional that actually cares about their job and the business!