OK, so let's start this properly....Food is an amazing 5 stars.....if you can ever get it . Service in a word "sucked" and I never use that word about anyone because they are trying to earn a living. Our servers dinner was more important than anyone sitting at our table, as was evidenced by his sitting in the back eating while we all waited for drink refills. We couldn't get refills on the bottomless fries because he was only "allowed to bring out what the kitchen sent out"! Manager was so unprofessional that his inventory seemed to be a priority instead of any complaints from customers. The Manager On Duty, was even overheard saying "Get them their bills and get them the hell out of here". Yelp doesn't allow less than 1 star, so my lone star goes to the bartender who, despite everything else, stayed positive and got my drinks out in a timely manner, considering her level of busyness in the bar area.