If I could do a negative star. I would. I'm not very picky I just like great customer service & people who work in an establishment should be capable of their job. My friend & I came to get a simple blowout. My hair was so tangled after shampoo. I asked what product the salon used & she told me it was probably the cause of my tangled hair. Wait? What? I was asked to pick a photo of the 'style' I was looking for. It wasn't looking a thing like it so, I asked to use their flat iron to finish myself. Every employee was standing around blank faced like they didn't know what they were doing. My friend had a bad experience, she left there looking like she hadn't even received a wash. I had came to this location last year & the girl did great. Idk what happened but I'd nvr go here again. Or anywhere associated with them even. Ever again. Def thumbs down.