This place is a hot mess. To start with it is NOT at McCarren, you have to take the car rental shuttle to take a shuttle to get to it. They gave us a car that was on hold and we had to go back and get a second car a few minutes later. The car smelled badly of urine and had not been cleaned nor did it have gas. The car smelled but functioned ok though. When we returned the car the bus that they used to drive us in did not have air-conditioning and the driver of the bus was rude and on the phone with his significant other and when I enquired about the air conditioning he ignored me and a man had to speak up and ask. I was extremely dissatisfied with the service of fox rental. And if I had it to do over I would have paid the extra $5 per day to rent with someone else to avoid the hassle.