I rarely have to have my car serviced, but when I do, I absolutely love coming here. I've always had an EXCEPTIONAL customer service experience no matter the situation. From the collision center to service department, INFINITI has set the gold standard for service excellence. I don't like having to deal with car dealerships to begin with, but every single time I am amazed how I know what to expect from everyone. Impeccable service. Not to mention their customer waiting room is perfect for the busy man/woman who still needs to be connected via wifi whilst taking care of business. Coffee station, fresh-baked (and hand delivered) cookies, computers to use etc and ample waiting room to accommodate my needs. Thank you, Infiniti.