What a complete and total disappointment.
My partner and I went to Bach Yen for dinner tonight after reading amazing reviews. We ordered goi cuon tom (shrimp spring rolls), bun bo (beef with vermicelli... I think his was supposed to have lemongrass), and I ordered banh xeo (vietnamese 'pancake'). After we ordered, we were informed that the kitchen wasn't making banh xeo and we could get it on Thursday through Sunday. There were few options on the menu that were suitable for someone who didn't eat meat, so I ordered bun ca kien giang (fish noodle soup, specialty of kien giang).
I think the waiter was trying to be helpful but he was condescending throughout the multiple interactions we had. In our first interaction, I ordered in Vietnamese as I typically do (as I lived in Vietnam for several years). In other restaurants in the area, my ordering in Viet is taken with reception; in this case I couldn't even tell if he himself was or spoke Vietnamese.
As for our food... the spring rolls were good but the peanut sauce was incredibly sugary. Our mains were atrocious. I think people come here because the price is so good; but it's not even worth the price. The soup tasted like fish that had been sitting in water for a few hours and the fish itself looked inedible. I ate 1/3 of the bowl and then felt so sick I had to stop. My partner said his meal was equally bland and while the beef looked good, he said that it wasn't marinated as the name suggested and was also incredibly bland.
The meal was nothing like we expected and after eating 1/3 - 1/2 of our meals (respectively), we both felt incredibly sick and opted to leave instead of enduring one more bite.