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  • Four of us had dinner and the experience was horrible, nah, worse than that. We ordered food from the happy hour and regular menus. Skip the kabobs and meatloaf sandwich on the HH menu....close to inedible. Most concerning issue and what really prompted this review is the following. One of our guests ordered a burger which was undercooked and sent back....ok, this happens but the plate did not return to the table until we were ready for the bill! Despite " it's on it's way", several times, it arrived late enough that our guest could not participate in the dinner experience. Explanation, " we were backed up in the kitchen". Seriously, if you cannot accommodate this "disruption" in the kitchen you need to re-evaluate what it means to provide good customer service. Totally unacceptable experience.
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