I love their food but and the staff are usually friendly. The manager (im assuming she is the manager because she is always telling employees what to do) is awful! I'm not sure how she works in customer service. She yells at her employees, customers, and obviously cannot handle the lunch hour rush. I never catch her name but her attitude is really off the wall. When she isn't there I never have issues. I've never seen a manager yell so much (older woman with glasses).