I emailed Jess on a Sunday and was able to set up a time with her on Tuesday. She took my reference and idea and drew up something for me. Loved it! Shop is very clean and Jess and Tara were super nice. They give you a nice little goodie bag when you leave (instructions, little sample of aquaphor, and a shop sticker, and business cards). I was done in about a half hour and Jess kept up pleasant conversation throughout (even though I'm not much of a talker).
Can't wait to go back and get more art from Jess!