Quite possibly my favorite Pottery Barn in the valley. First, it's easy in, and easy out. You can park fairly close and NOT have to trek all thru the mall, when what you really came for is right there in the PB store! I live in the Biltmore area and instead of going to closer PB stores, I make the drive over to Chandler to go to this one. The staff is friendly and helpful. I purchased a floor sample wing chair for my sitting room, for example, and they loaded it into my little German trunk and wrapped it in plastic, roped it and even told me a good cleaner that would come to my home and take off the 'floor dust' . How could I resist? It was the perfect cozy chair at more than 2/3 off the original price! IF there is something in the catalog that you see and want, they will order and have it sent to your home and once even to my place in DC! I even got a 'new homeowners' 20% discount to go with! I'm always a fan of PB...and I love the sale section!