3 Strikes, you're out!
I had heard great things about this nail salon so I came with a friend (after making an appointment). It was a Saturday, which apparently is a very busy day for them. We waiting 45 minutes before we had anyone work on our nails. We weren't done at the same time either so I was there a total of an hour and a half. My nails looked good but I wasn't crazy about the wait.
Then I came back with the same friend another time but during the week. We made an appointment thinking surely there wouldn't be a wait. There wasn't that many people there but it took 30 minutes before we had someone work on our nails again. My poor friend twice now had come with gel nail polish on and had to have them wrap her fingers up. You should only have that stuff on your fingers for 10 mins and she waited almost 30 before they came over and took them off. The nails looked good, but again the wait was long for a slow day.
My third and final time was the worst experience I've ever had. I made an appointment for a week day, showed up 10 mins before and then I waited 30 mins before they sat me at a table. Then I waited 30 more mins until someone came over to do my nails. Not only did they cause me to wait AN HOUR (after I called and made an appointment) but they rushed my nails and they looked TERRIBLE! I was so upset that I swore I would never come back.
Cool atmosphere, nice owner, but terrible service.