This has to be one of the worst experiences from a business to date and I have had some bad ones. I ordered delivery from them from a service and the first order was wrong ok no biggie. Called to get it fixed and have another sent out. The second order was again wrong. This process took around 2.5 hours and by then Nick's was closed so we just ate the incorrect food.
I called back when the owner was in to discuss what had happened and he said I should be happy with the wrong food and it was my fault. This progressed to the point where he used profanity and was screaming. Mind you when I spoke to both the restaurant and the delivery service they both said the kitchen had NEW staff and were experiencing issues on the night I was having problems and to just call back and speak to the owner.
I have eaten there in the past but will NEVER eat there again. No one should be treated that way and if I could give negative stars I would.