If I was able to give less then this I would. Unfortunately it's not an option. I had service set up and explained that I had a child in Intensive care unit and I would make arrangements for someone to be at my home. The owner came was extremely RUDE they offer services on groupon (completely makes sense why) Customer service is horrible and the workers are extremely rude, if the owner is acting like this ... I'm sure his/her employees follow that behavior. All in all you get what you pay for awful awful company. Pay a little more and you'll get better quality service.