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  • I first tried Novita a year ago as it was recommended by my friend. I really enjoyed it at the time. But unfortunately this time was slightly disappointing. I was there on a Saturday night which I understand can be a busy time for any restaurant but we were sitting there for 20min before anyone even acknowledged us. The place wasn't even full. It took another 30min before food started coming. Food quality and portion sizes were okay. You can tell food was obviously rushed out though. Some of our orders were also mixed up/missed (one dish was supposed to have shrimp but had none when the dish came). They did fix all their errors which I appreciate. Overall, everything seemed very disorganized. Every time I see a manager (wearing a dress shirt?) wander by, they seem confused. It's such a shame because I love the location, the decor (very spacious) and large parking lot. It's a really nice place for gatherings. I'm not sure if there was a change in management since I last came but they really need to work on better managing the place.
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