Fabulous customer service is alive and well at Just Brakes. Thanks to the recommendations of two good friends, I took my car in after it had been making suspicious grinding noises whenever I put the brakes on. Jason took great care of me from the time I dropped my car off to the time I picked it up after work (my workplace is in the neighborhood). The actual labor of fixing the rear calipers, rotors, and pads only took three hours at most, but I let them have the car all day since I didn't need it while I was at work. Jason even offered to drive the car down the street to Jiffy Smog for my smog check--what? If that isn't customer service, I don't know what is. Ultimately, the smog place was closed when he took it over, but instead he put $10 of gas in my tank because the gas light was on--what a guy! Now, I'm not sure he does that for every customer, but he did it for me and I was one happy camper after that experience. I will definitely be recommending Just Brakes to all my friends in that 'hood--and to you! No more grinding noises now and I can drive without fear of risking life or limb--thanks, Just Brakes!