I signed up for this at an even, seemed like a great option for my Partner and I, When we signed up we told the sales person about our Virtual Guard Gated Community and how to get in. The notes were on the emailed contract that was sent to us. The day we were to get our delivery, we got a call from an Amy at the office and was told the delivery driver can not get into the gate and to get them a key code or key fob and they will deliver. I called them back and she stated there are no notes there, but I had the contract pulled up and she seemed shocked... Then she saw the notes... I was told I would get a call in 10 Minutes for a redeliver the same day. Well the end of the day came and no call. I called the Guard at the community and ask if Winder Farms showed up for me, they said no, they checked the tape from the cameras from 5 AM to noon and saw nothing, not even there deliver vehicle attempting to get in. This morning Amy calls me back and states they got it fixed and would re deliver the next delivery time... I then mention they never came to begin with, the cameras were checked, she was really RUDE and snippy with me... I said to her lets just cancel, she didn't even try to keep me and just canceled.... POOR SERVICES.... Sounds like there driver didn't even want to work that day.