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  • About a week ago I needed to order lights for my back yard, library and steps I met Robert and told him that I was in a time crunch as I wanted to have the lights ordered and installed by the time my wife came home from a vacation which was about a week away. He said that he wasn't sure if he could get the lights to me in time to be installed but that he would give it a try and promised that he would do what ever it took to make it happen. As you know orders never seem to be fulfilled on time especially when you have a deadline. I have to commend Robert Fritz for jumping through hoops. as expected an order was rejected by the manufacturer. and if we let nature take it's course there would of been a two day delay. Robert knew that we could reorder the items and pick them up at a local manufacturers warehouse and return the other items when they were delivered.. He also did what many retailers would not do and that was to call the manufacturer the day after we ordered items to make sure they would arrive on time. There was going to be a two day delay on a few items Robert was smart enough to look in his stock room to see if any of those items were back in stock and he found them saving me a two day delay. Thank you Robert my wife is coming home tomorrow and all the light have been installed and they look beautiful.
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