Today was my first time trying golds gym. After reading mixed reviews I decided id start with their free seven day trial. When I came in the woman at the desk was very helpful and got me paperwork and with a manager in no time. The manager gave me a short 10 min tour (the gym isn't very big) and was helpful and friendly. The machines I used all worked fine. I especially liked the "women's workout room", lifting weights in front of giant buff guys can definitely be intimidating and I felt a lot more comfortable doing weights in the smaller room. The only reason I drop to four stats is because they don't have free towels, and even though they're $1 they were out when I was there and the gym was not crowded at all. Subsequently I couldn't wipe down any equipment I used and felt bad, but also a bit gross because I knew other sweaty people weren't wiping down theirs. Definitely bring your own towel!