I originally went to Flict because of some deal/coupon my husband found . . . $250 value in services for $59, or something like that. I agree with some of the other reviews saying this place is fabulous. Emily cut and colored my hair and it was quite an experience. It seemed like she was cutting a LOT and thinning (texturing) my already thin hair . . . but when she was done, it was a masterpiece. And even though I am inept with a blow dryer and round brush, it is super easy for me to style and now, even after seven weeks, it still looks great. Unfortunately, Emily is no longer there, but I have an appointment with Hillary next week and I am sure I will be pleased with the results.