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  • Boot Barn is really not about the boots it's about the people that sell the boots. I am not sure what the core values are of BOOT BARN but they must be pretty darn special because every boot barn I have been to from Louisiana , Texas , New Mexico, Arizona and now in Nevada has been the most genuinely human and nice experience that I've had in retail in a long time. For example In Albuquerque I took my favorite biker boots in because they were having an issue with the heel and we also were not doing well with the cold weather. They shrunk basically. The very very sweet charming gentleman in a crisp white Stetson said to me just leave the boots overnight and come pick them up tomorrow. I came the next day and I got the boots and they were perfect. I said how much the charming salesperson said oh it's free! Free I said! No way! Nothing is free in this world except for the boot stretching at boot barn. He said it's a courtesy. Where is the Art of Courtesy nowadays. I wonder! I ask myself every day now that I am in Las Vegas. But People of Yelp there is a shiny light amongst us BOOT BARN. Second example; . I needed shoelaces for my Carolina boots. Over 12 eyelets. Nobody had these laces. Not even BOOT BARN Cowboy. BUT I heard about BOOT BARN WORK and PRESTO the kind and genuine young woman took me by the hand and showed me all the laced. She was also not sure if she had the right size and she actually laced up my boots. She laced them up in such a beautiful way that I asked her to do the second side and I watched and I learned. BOOT BARN is an institution and no one should mess with it. It's a beautiful step back into the old school of courtesy and good service. Bravo BOOT BARN !!!!
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