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| - I have been here multiple times with my husband because their craft beer selection is great. They get an A+ for that.
However, they get a big fat F for service if you aren't sitting at the bar.
We had about 12 people meet there for a happy hour. We all sat at seperate tables but pulled them near each other so we could talk. After being there for a couple of hours, I asked for my check. The waitress had already brought a seperate check out for one person in group and he had left.
Instead of saying anything or explaining the situation, she got her manager and her manager brought the check over for our entire group combined. First of all, no one ever asked if the rest of group was finished and ready to leave. I had asked for my check only, and reminded the waitress exactly what I had had to drink.
The manager told us their computer system won't let them split checks for parties over 5 at one table. I told her, "but, we have three separate tables. The waitress could have kept track of them separately." She said it didn't matter. I said, "another member of our party already got a seperate check and paid and left." She replied with, "well, the waitress must have just guessed."
Um, what? So basically telling me that your computer system will not let you split checks is not actually the case. I'm fairly certain that the check for our full table that she brought out to the rest of us included the stuff that the member of our party already paid for - effectively charging us twice for that portion.
So we all gave her 12 debit cards and asked her to just split it evenly. Apparently the computer system is capable of this. I think the problem is that the staff isn't capable of any actual thinking.
I will never, ever come back here for a work happy hour. I also might not even come back any other time. There are plenty of other places with a good beer selection with much better food.
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