I've been living in Surprise for just under a year now but only today discovered Hot Bagels & Deli. YUM!!!! I am a hard core bagel fan. A bagel junkie if you will. I love these bagels.Hard outer shell and tender and chewey on the inside. My husband, a hard core yankee from back east, told me these were true east coast bagels. Great selection. The only thing that could have been improved upon was they only had a couple left of more than a few of the bagels. I also got cream cheese which was light and fluffy. They aquired two new regular customers today.