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| - Ok, when a place screws up 4 times, it warrants a pretty crappy review lol. I've been here more than 4 times, but honestly the last two times they forgot to put part of my order in the to-go bag.
I was there today and asked twice if everything was in the bag. My fault for not checking myself, but it seriously doesn't take rocket science to read an order, make it, and put everything in the bag especially if there are 2 PEOPLE working on your order.
When I called the place to let them know of their mistake, they tried to have me come back to pick it up. Ok, this is why I really feel that there are some pretty incompetent people working there. WHY WOULD I COME BACK IF I ORDERED TO-GO? Clearly there is a reason why I ordered take-out and there was no way to come back based on my time! When I explained this to the manager, he tried to instead just take my name down so that when I come back at a later time, I can get a free sandwich. Again, no, this has happened before and when I went back that time, there was no record of my name. So, after explaining that to the manager, I just told him I wanted to refund the missing order. He finally refunded it and we'll see if it shows up in the next couple of days.
My girlfriend also got sick from the sandwich she had. Funny thing is that she had said the ham on her sandwich smelled a bit funny. Sure enough, 3 hours later she was having severe abdominal cramping and vomited.
Pretty sure I will NEVER visit this Panera Bread location again.
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