Oh how the mighty have fallen.
We bought a fridge and ice maker kit. The delivery was seamless the guy were pros they installed the unit but the filter and the water line that were in the unit when we purchased it had been removed! So the unit wouldn't power up thus our food was going to spoil!!
Called Sears they told me it'd take 4 days to get filter to the store or I could go buy one at Lowe's and they'd repay me. Had to ask for Reg. Mgr b4 getting real svc.