This was my first time to this location and it was amazing as always. It gets REALLY crowded at lunch time and even though the wait to order may take longer then normal the rest of the place runs better then any Jason's Deli I have been too in this city.
The workers are very friendly and helpful, they work hard and at the busiest part of the day, they keep the tables moving. When you are finished and leave, your table is cleared and cleaned for the next person almost immediately.
I have never seen a Jason's Deli this well managed and ran. There is not much they can do about the wait to order as they have everyone available working on taking orders and getting them out. The wait after you order for your food is FAR less then the amount of time to order but again the location of this place only allows them to do the best they can and I guarantee you they are doing the best they can and then some.
If you are in the downtown area, you cannot go wrong with this place. The selection is varied where you can get something different if you find yourself here often. Either way, the food is worth the trip and the friendliness of the staff is worth the trip.