I love this place! Having a pedicure here is soooo very relaxing. Cons are 1) Location: You'll have a difficult time finding parking. 2) It's pretty much impossible to get in without an appointment. 3) Their nail designs and polishes are limited. Pros 1) The atmosphere is very relaxing. 2) Fantasia gives the best foot rub! 3) The staff is very sweet! Fantasia doesn't talk a lot while you're trying to enjoy your service. Ruby the receptionist is very nice as well. I called her to say I would be about 10 minutes late because I was looking for parking and she was very chill about it. She's adorable and really bubbly but, in a genuine & not obnoxious kind of way. & she poured me a glass of this really good Chenin Blanc. I'm overall pleased & I won't be going anywhere else in Cleveland for my pedicures. I'm excited to try more of their services.