Last night I ordered the rack of "spareribs", and a 16oz prime rib - to go. It was a Saturday night - not too busy at 6:30 PM on a holiday weekend. I found everyone very pleasant and helpful. What I didn't find was "great ribs" or "prime rib".
The ribs were burn't on the bone side, to the point the the meat on was dried up on the rib tips and the two ends. I was also expecting "spare ribs" instead they were baby back ribs - which are good usually, but not as meaty. We ended up tossing most of them out.
The Prime rib was the cut I like - from the chuck end, but it was COLD! Slight signs of being warmed up - more then likely leftover from yesterday's prime rib special on Friday night. It tasted funny and we fed it to the dog. To top it off one of my sides was missing.
I don't expect a "in house' experience with take out - but burn't ribs - cold prime rib that was not freshly roasted - what cook would feel proud to send those dishes out, let alone management?
I won't go back - which is sad as I always thought it smelled good outside when walking out of Sprouts.