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  • Worst experience! We have been to this restaurant a few times and while we love the food and atmosphere, the lack of customer service and class that the owner/manager showed to us tonight was absolutely inexcusable. After we ordered our food, the waitress told us that their credit card machine was down but that it should be fixed soon. After we ate our meal, we were presented with the check without a word about the machine. We figured it got fixed. When the waitress brought our credit card back to our table she said that the machine was still down. She told us we had to leave the restaurant and find an ATM that we could use, then come back to pay cash. I told her that I really didn't want to have to do that, considering we had a small child with us. I offered to pay by check. She checked with the owner/manager and he said no. She apologized to us and said that she would have taken the check if it were up to her. All of a sudden the owner/manager comes to our table and starts yelling about the situation. He said that he was "stuck" and that there was nothing he could do about it. I offered again to pay by check but he told me that there was "no way" he could take that. I said "so you will run the risk of all these people leaving to go get money instead of offering an alternative way to pay, such as a check?" Then he started blabbering about God or something like that. I also told him that we will get charged a fee to pull out of the nearest ATM, then he said "well how much can that fee be? Here take a couple bucks off the bill" I said "forget it, don't bother" He was throwing his arms up in the air and he was very loud, which was completely embarrassing to us. This was a Saturday night around 7pm, and it was very crowded. My small child saw that the man was yelling at me so she started crying, saying "mommy!" We could have made an even bigger scene since we did nothing wrong and were being treated so poorly, but we chose the high road. Needless to say, we left to find cash and brought it back. We will never return there again and I will be sharing this experience with our friends and family. So disappointing.
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