My son is 6 years old and had a flat tire on his bike so we brought it up to the shop. My son was so proud of learning how to ride his bike, so he wanted to walk his bike in to the shop by himself like a big kid. Like many other shops such as skate shops or other trendy shops I was apprehensive about this feeling like the guys at the shop might just be way to "COOL" to give him the time of day. I was very wrong in this case. The guys behind the counter talked to him and treated him with the utmost respect, encouraged him and left him excited and feeling like he was part of something. Our family really appreciated this and will be return customers. Thank u guys so much, we will be return customers for years to come. RESPECT!!