I am so happy we found this place! I made sure to follow all the guidelines when we brought our clothes in (like only bringing in 1-2 bins at a time). The employees were super friendly and I feel like we got a fair price for our items. Their sales floor is a little crowded, but most everything is good quality. I really enjoyed the employee's attitudes. They were very friendly and happy. When they returned items they made sure to explain why in a gentle manner. If you take your children's stuff there remember to check and DOUBLE check for stains! Also try to keep in mind the current fashion trends. Don't get offended if they tell you something isn't in style because it isn't a hit on you =) I used to work as a thrift store buyer and people used to get so hurt that their FAVORITE pair of jeans were basically worthless for our store.