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  • So, I've been going to this a&w pretty regularly for approximately five years. Let's say I probably ate there once a month. Well, never again. I always order the same thing: a Papa Burger with cheese. I passed the order and was served an Uncle Burger. For those of you who don't know, an Uncle Burger comes with bacon. I hate bacon! I don't eat bacon. Why would I have ordered something with bacon on it? I acknowledge the fact that I might have made an error while ordering my meal. I mean, I strongly doubt it, but it's a possibility. So when I approached the cashier and explained her the situation, she rolled her eyes at me, slapped her hand on the counter, told me I was wrong, then asked her manager what to do. Alright. I might add I was being polite here and I wasn't blaming her for being served the wrong burger! I've worked in food and beverage! Things can happen! Now the manager was just as bad as she was. He offered not to switch the burger, but to simply pick off the bacon. Get your grubby hands off my burger which I paid $12 for, thank you! Good God. Are you kidding me? "Let me take it off for you." I can take off my own bacon! I'm a grown man! God help me if I step foot in this place again. If the same situation had occurred at McDonald's or Starbucks the product would have been switched no questions asked.
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