I honestly have to say that I take my car in for service with great trepidation as I have no clue what is fair and reasonable when it comes to cost. Frank and Keith were wonderful, giving me the total cost and then the break down of each repair--then telling me what I needed to do versus wait on. It made me so much more confident that I wasn't getting the shaft. And the work was done the same day, so I didn't need to rent a car! I will continue to use this repair shop for my car's mainenance needs.