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  • Never been this frustrated or disappointed before after picking up a take out order. Historically I have been given a complementary to-go cup of ice tea when picking up my order. Today was told they stopped doing that. When I asked the bartender to tell management that I really enjoyed it and was one reason that I would recommend this place to others I was told that they could not afford to do it anymore. I said it was probably cheaper than advertising. This became a back and forth argument which was unnecessary. I said all I asked you to do was let management know I thought it as a great thing. Was then directed to the manager who did nothing to try to satisfy my complaint and insisted that the cost of a to-go cup full of ice tea was unsustainable for the business instead of trying to understand where I was coming from. I said they would definitely be getting a negative review from me and still they did not care. So regardless of my past experiences or what I think of the food this experience was bad enough to make me want to tell others about it.
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